Subscription, Pre-Order & Try Before You Buy Cancellation Policy

Some items in our store may be offered as a subscription, pre-order, or try-before-you-buy purchase. This cancellation policy explains how you can change or cancel these types of purchases.

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Subscriptions

When you purchase a subscription, you will receive recurring deliveries. These are based on the subscription duration and the frequency you select.

Your payment details will be stored securely and you will be charged for each delivery unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their term. If you do not wish to renew a subscription, you may cancel it.

If you would like to cancel or modify your subscription, you can do so at any time. Order confirmation emails contain links to your order, where you can manage your subscription.

Please refer to our Return Policy for more information about returns and refunds.

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Pre-Orders

When you place a pre-order, you are purchasing a product that is out of stock or will be available soon but is not yet in inventory. We may either not charge any payment or charge a partial deposit at checkout, store your payment method, and then process and charge the full payment or remaining balance at a future date.

You may cancel a partially paid pre-order that has not yet been prepared. If the order has already been prepared, you may not cancel it, but you may request a full or partial refund. Please refer to our Return Policy for more information on returns and refunds.

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Try Before You Buy

When you purchase a “try before you buy” item, we authorize your payment method before order preparation. You will have a specified period of time to decide whether to keep the item. Once that period has ended, if you have not returned the item, we will charge your payment method for the full amount.